Last Updated: July 6, 2025
Quick Summary: We use cookies to improve your experience, remember your preferences, keep you logged in, and analyze how our platform is used. You can control most cookies through your browser settings.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be:
- First-party cookies: Set directly by ConciergeCohost
- Third-party cookies: Set by external services we use (like Google Analytics)
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them
2. How We Use Cookies
ConciergeCohost uses cookies for several important purposes:
2.1 Essential Functionality
- Authentication: Keep you logged in to your account
- Security: Protect against cross-site request forgery (CSRF) attacks
- Session Management: Maintain your session state as you navigate the platform
- Preferences: Remember your language, theme, and display preferences
2.2 Performance and Analytics
- Usage Analytics: Understand how users interact with our platform
- Performance Monitoring: Identify and fix technical issues
- Feature Optimization: Improve existing features based on usage patterns
2.3 User Experience
- Personalization: Customize content based on your preferences
- Form Data: Remember form inputs to prevent data loss
- Navigation: Improve site navigation and user flow
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly.
Cookie Name |
Purpose |
Duration |
session |
Maintains user session and login state |
Session (expires when browser closes) |
csrf_token |
Security protection against CSRF attacks |
Session |
access_token_cookie |
JWT authentication token for secure access |
90 days |
Analytics Cookies
These cookies help us understand how visitors use our website.
Cookie Name |
Provider |
Purpose |
Duration |
_ga |
Google Analytics |
Distinguishes unique users |
2 years |
_ga_* |
Google Analytics |
Stores Google Analytics measurement ID |
2 years |
_gid |
Google Analytics |
Distinguishes users for 24 hours |
24 hours |
Functional Cookies
These cookies enable enhanced functionality and personalization.
Cookie Name |
Purpose |
Duration |
user_preferences |
Stores user interface preferences |
1 year |
theme_preference |
Remembers dark/light theme choice |
1 year |
language_preference |
Stores selected language preference |
1 year |
4. Third-Party Cookies
We use several third-party services that may set their own cookies:
4.1 Google Analytics (GA4)
- Tracking ID: G-R8VXTG6E59
- Purpose: Website analytics and user behavior tracking
- Data Collected: Page views, user interactions, device information
- Privacy Policy: Google Privacy Policy
4.2 Google Authentication
- Purpose: OAuth login functionality
- Cookies: Various Google authentication cookies
- Duration: Varies by Google's policy
5. How to Control Cookies
Browser Settings
You can control cookies through your browser settings:
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
5.1 Opt-Out Options
Important: Disabling certain cookies may affect the functionality of ConciergeCohost. Essential cookies are required for core features like logging in and maintaining your session.
6. Cookie Consent
By continuing to use ConciergeCohost, you consent to our use of cookies as described in this policy. When you first visit our website, you may see a cookie notice that allows you to accept or decline non-essential cookies.
6.1 Withdrawing Consent
You can withdraw your consent at any time by:
- Changing your browser cookie settings
- Deleting existing cookies from your browser
- Using browser privacy/incognito mode
- Contacting us to disable analytics tracking for your account
7. Cookie Updates
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this policy
- Posting a notice on our website
- Sending email notifications to registered users for significant changes
8. Data Retention
Different types of cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Authentication Cookies: Up to 90 days or until logout
- Preference Cookies: Up to 1 year
- Analytics Cookies: Up to 2 years (Google Analytics default)
9. International Transfers
Some of our third-party providers (like Google Analytics) may transfer and process cookie data internationally. These transfers are subject to appropriate safeguards as outlined in our Privacy Policy.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us: